Penneo

All Systems Operational

About This Site

Welcome to the Penneo service status page. Here you will be able to see the current status of our services and subscribe to updates to be the first to know if something is not working properly.


The public status of our Identification service providers can be seen here

Uptime over the past 90 days. View historical uptime.
Penneo Sign Casefile and Document Management Operational
90 days ago
100.0 % uptime
Today
Desktop Application Operational
90 days ago
100.0 % uptime
Today
Casefile and document management Operational
90 days ago
100.0 % uptime
Today
Web forms Operational
90 days ago
100.0 % uptime
Today
Email notifications Operational
90 days ago
100.0 % uptime
Today
API and integration services Operational
90 days ago
100.0 % uptime
Today
Identification and Login Service Providers Operational
90 days ago
99.99 % uptime
Today
.beID - Belgium Operational
90 days ago
99.99 % uptime
Today
BankID - Norway Operational
90 days ago
99.99 % uptime
Today
BankID - Sweden Operational
90 days ago
100.0 % uptime
Today
Finnish Trust Network Operational
90 days ago
100.0 % uptime
Today
ID Verifier Operational
90 days ago
99.99 % uptime
Today
itsme® Operational
90 days ago
100.0 % uptime
Today
MitID Operational
90 days ago
100.0 % uptime
Today
MitID Erhverv Operational
90 days ago
100.0 % uptime
Today
Classic Credentials Operational
90 days ago
100.0 % uptime
Today
Microsoft Login Operational
90 days ago
100.0 % uptime
Today
Google Login Operational
90 days ago
100.0 % uptime
Today
Penneo Sign Signature Services Operational
90 days ago
99.98 % uptime
Today
Signers’ interface Operational
90 days ago
100.0 % uptime
Today
Penneo QES Operational
90 days ago
99.96 % uptime
Today
Penneo AdES Operational
90 days ago
100.0 % uptime
Today
Penneo SES Operational
90 days ago
100.0 % uptime
Today
itsme® QES Operational
90 days ago
99.97 % uptime
Today
Casefile finalisation Operational
90 days ago
99.98 % uptime
Today
Penneo Qualified Trust Services Operational
90 days ago
100.0 % uptime
Today
Qualified Electronic Signature Operational
90 days ago
100.0 % uptime
Today
Qualified Electronic Seal Operational
90 days ago
100.0 % uptime
Today
Qualified Electronic Time Stamp Operational
90 days ago
100.0 % uptime
Today
Penneo KYC Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Client facing web interface for information collection Operational
90 days ago
100.0 % uptime
Today
Customer dashboard and client management Operational
90 days ago
100.0 % uptime
Today
Penneo Support Operational
90 days ago
100.0 % uptime
Today
Penneo Validator Operational
90 days ago
100.0 % uptime
Today
Penneo Sandbox Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 18, 2026

No incidents reported today.

Jan 17, 2026
Signing with MitID, Swedish BankID and FTN will be unavailable
Completed - The scheduled maintenance has been completed.
Jan 17, 23:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 12:00 CET
Scheduled - Due to an infrastructure upgrade, signing with MitID (including MitID Erhverv), Swedish BankID and FTN will be unavailable for up to an hour starting from 12:00 CET on Saturday 17th January 2026.

Signing is expected to be available through the remainder of the maintenance window lasting until 23:00 CET, although periodic unavailability might occur.

During the period(s) of unavailability, signers will see information about the upgrade and they will be unable to select the impacted signing methods.

Signing with Qualified Electronic Signatures using ID Verifier, Norwegian BankID and itsme® QES are not affected and will remain available throughout the entire maintenance window.
Jan 14, 10:08 CET
Validation of signatures with MitID, Swedish BankID and FTN will be unavailable
Completed - The scheduled maintenance has been completed.
Jan 17, 23:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 12:00 CET
Scheduled - Due to an infrastructure upgrade, validation of some signatures will be unavailable for up to an hour starting from 12:00 CET on Saturday 17th January 2026. This includes all signatures with MitID (including MitID Erhverv), Swedish BankID and FTN, signatures with Norwegian BankID from May 2024 - September 2025, and signatures with itsme® before February 2024.

Validation is expected to be available through the remainder of the maintenance window lasting until 23:00 CET, although periodic unavailability might occur.

During the period(s) of unavailability, users of https://app.penneo.com/validator will see information about the unavailability.

Validation of Qualified Electronic Signatures using ID Verifier, Norwegian BankID and itsme® QES are not affected and will remain available throughout the entire maintenance window.
Jan 14, 10:09 CET
Jan 16, 2026
Penneo KYC: Client relationship export — Degraded performance
Resolved - This incident has been resolved.
Jan 16, 08:45 CET
Identified - The issue has been identified and a fix is being implemented.
Jan 14, 14:09 CET
Investigating - Penneo KYC Update: Users may be experiencing issues when exporting client relationships.

We are currently investigating the issue.
Jan 14, 11:28 CET
Penneo KYC: Screening PEP & Sanction List — Degraded Performance
Resolved - This incident has been resolved.
Jan 16, 08:45 CET
Identified - The issue has been identified and a fix is being implemented.
Jan 14, 14:09 CET
Investigating - Users may currently be experiencing issues with PEP & Sanction list screening. You may see error messages stating the service is unavailable.

We are investigating the issue.
Jan 14, 11:24 CET
Jan 15, 2026

No incidents reported.

Jan 14, 2026
Jan 13, 2026

No incidents reported.

Jan 12, 2026
MitID Unstable
Resolved - This incident has been resolved.
Jan 12, 13:52 CET
Investigating - Our partner is currently investigating the issue.
Jan 12, 10:44 CET
Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026
Maintenance of Penneo Qualified Trust Services
Completed - The scheduled maintenance has been completed.
Jan 8, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 11:00 CET
Scheduled - All services will remain available during the maintenance window, but a small degree of instability may occur during this time period. In that case the user will see an error message when trying to sign, with instruction to try again. The purpose of the maintenance window is to update database connections.
Jan 6, 12:28 CET
Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.

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