Penneo
All Systems Operational

About This Site

Welcome to the Penneo service status page. Here you will be able to see the current status of our services and subscribe to updates to be the first to know if something is not working properly.


The public status of our Identification service providers can be seen here

Uptime over the past 90 days. View historical uptime.
Web Application ? Operational
90 days ago
100.0 % uptime
Today
Archive / Case file management portal ? Operational
Forms Portal ? Operational
Identity validation ? Operational
90 days ago
100.0 % uptime
Today
Login Components Operational
90 days ago
100.0 % uptime
Today
BankID - Sweden Operational
90 days ago
100.0 % uptime
Today
BankID - Norway Operational
90 days ago
100.0 % uptime
Today
ItsMe - Belgium Operational
90 days ago
100.0 % uptime
Today
Google Login Operational
90 days ago
100.0 % uptime
Today
Microsoft Login Operational
90 days ago
100.0 % uptime
Today
Classic Credentials Operational
90 days ago
100.0 % uptime
Today
Finnish Trust Network Operational
90 days ago
100.0 % uptime
Today
MitID - Denmark Operational
90 days ago
100.0 % uptime
Today
Signing Components ? Operational
90 days ago
100.0 % uptime
Today
BankID - Sweden Operational
90 days ago
100.0 % uptime
Today
BankID - Norway Operational
90 days ago
100.0 % uptime
Today
ItsMe - Belgium Operational
90 days ago
100.0 % uptime
Today
Touch Signatures Operational
90 days ago
100.0 % uptime
Today
Finnish Trust Network Operational
90 days ago
100.0 % uptime
Today
MitID - Denmark Operational
90 days ago
100.0 % uptime
Today
Service API Operational
90 days ago
100.0 % uptime
Today
Signing service API ? Operational
90 days ago
100.0 % uptime
Today
Forms service API ? Operational
90 days ago
100.0 % uptime
Today
Workflow service API ? Operational
90 days ago
100.0 % uptime
Today
Penneo KYC Operational
90 days ago
100.0 % uptime
Today
Backend API Operational
90 days ago
100.0 % uptime
Today
Reach Frontend Operational
90 days ago
100.0 % uptime
Today
Avo Frontend Operational
90 days ago
100.0 % uptime
Today
Penneo Sandbox ? Operational
90 days ago
100.0 % uptime
Today
Web portal - Sandbox Operational
90 days ago
100.0 % uptime
Today
Forms service frontend - Sandbox Operational
90 days ago
100.0 % uptime
Today
Signing service API - Sandbox Operational
90 days ago
100.0 % uptime
Today
Forms service API - Sandbox Operational
90 days ago
100.0 % uptime
Today
Workflow service API - Sandbox Operational
90 days ago
100.0 % uptime
Today
Amazon Web Services Operational
90 days ago
100.0 % uptime
Today
Secure document storage Operational
90 days ago
100.0 % uptime
Today
Compute cloud Operational
90 days ago
100.0 % uptime
Today
Database Operational
90 days ago
100.0 % uptime
Today
Networking service Operational
90 days ago
100.0 % uptime
Today
Sending emails Operational
90 days ago
100.0 % uptime
Today
Caching 1 Operational
90 days ago
100.0 % uptime
Today
Caching 2 Operational
90 days ago
100.0 % uptime
Today
Penneo Website ? Operational
AWS eks-eu-west-1 Operational
AWS cloudfront Operational
AWS cloudhsm-eu-west-1 Operational
AWS route53-eu-west-1 Operational
AWS organizations Operational
AWS kms-eu-west-1 Operational
AWS iam Operational
AWS elb-eu-west-1 Operational
Penneo Support Operational
90 days ago
100.0 % uptime
Today
Penneo Validator Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 20, 2024
The Penneo SIGN Web App is currently unavailable in both Production and Sandbox environments.
Resolved - This incident has been resolved.
Nov 20, 09:02 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 20, 08:43 CET
Investigating - Users may encounter issues when attempting to access the Penneo SIGN Web Application in both Production and Sandbox environments. We are currently investigating the issue.
Nov 20, 08:39 CET
Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024
Signing with BankID SE, BankID NO and MitID is currently unstable
Resolved - This incident has been resolved.
Nov 14, 08:40 CET
Update - We are continuing to monitor for any further issues.
Nov 14, 08:40 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 13, 14:50 CET
Identified - The issue has been identified and a fix is being implemented.
Nov 13, 13:50 CET
Investigating - Signers may experience error messages when trying to sign a document either with MitID, BankID NO or Swedish BankID. We are currently investigating the issue.
Nov 13, 13:19 CET
The integration between Penneo and Silverfin is currently unstable.
Resolved - This incident has been resolved.
Nov 14, 08:40 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 13, 16:04 CET
Identified - The issue has been identified and a fix is being implemented.
Nov 13, 13:50 CET
Investigating - Users may encounter an error message when attempting to import from the Silverfin integration to Penneo SIGN. We are currently investigating the issue.
Nov 13, 13:49 CET
Nov 13, 2024
Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

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