Signing service down

Incident Report for Penneo AS

Resolved

This incident has been resolved.

Posted May 22, 2019 - 16:10 CEST

Monitoring

It is now possible to sign with Penneo again. We will keep monitoring the system to make sure everything is working correctly. Please let us know if there are any issues at support@penneo.com

Posted May 22, 2019 - 15:08 CEST

Identified

We have identified the issue. One of our suppliers are having issues that is affecting ur service. We are contacting them at the moment to get the problem fixed.

Posted May 22, 2019 - 13:04 CEST

Update

We are continuing to investigate this issue.

Posted May 22, 2019 - 12:44 CEST

Investigating

We are currently investigating an error regarding signing documents. At the moment it is not possible to sign.

We apologize for the inconvenience.

Posted May 22, 2019 - 12:41 CEST

This incident affected: Signing Components (BankID - Sweden, BankID - Norway).