Welcome to the Penneo service status page. Here you will be able to see the current status of our services and subscribe to updates to be the first to know if something is not working properly.
The public status of our Electronic ID providers can be seen here
Resolved -
Creating support requests through the Help Center is back to full functionality
May 17, 10:00 CEST
Update -
Creating Support Requests is unavailable and we are working on fixing the issue. Please use hello@penneo.com if you need to contact Penneo Support at this time.
May 16, 17:32 CEST
Update -
We are continuing to investigate this issue.
May 16, 17:32 CEST
Update -
Creating Support Requests is unavailable and we are working on fixing the issue. Please use hello@penneo.com if you need to contact Penneo Support at this time.
May 16, 17:31 CEST
Update -
We are continuing to investigate this issue.
May 16, 17:30 CEST
Investigating -
Creating Support Requests is unavailable and we are working on fixing the issue. Please use hello@penneo.com if you need to contact Penneo Support at this time.
May 16, 17:30 CEST
Resolved -
This incident has been resolved.
May 16, 17:27 CEST
Update -
We are continuing to investigate this issue.
Apr 28, 14:31 CEST
Update -
We are still investigating the issue with usage of NemID.
It is advised to acquire MitID for test usage in Sandbox, as NemID will be removed per 30th of June, 2023.
BankID NO can also be affected intermittently.
Apr 28, 08:32 CEST
Investigating -
We are investigating the issue. It is still possible to use simple electronic signature methods such as Drawing, uploading an image or text.
Apr 25, 14:32 CEST