Resolved -
This incident has been resolved.
Oct 9, 10:09 CEST
Update -
We are continuing to monitor for any further issues.
Oct 8, 18:10 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Oct 8, 18:09 CEST
Identified -
The issue has been identified and a fix is being implemented.
Oct 8, 16:07 CEST
Update -
We are aware that some users may be experiencing delays in casefile finalizations or receiving multiple finalization emails.
Rest assured, the integrity of the casefiles is not affected, and they remain fully intact. Our team is actively working on resolving this issue as quickly as possible.
We apologize for any inconvenience and appreciate your patience during this time.
Oct 8, 15:00 CEST
Investigating -
We are currently investigating this issue.
Oct 8, 10:58 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Oct 8, 09:01 CEST
Investigating -
We are experiencing issues with finalizing casefiles and users may experience a delay in processing signed documents. The issue is currently being investigated.
Oct 7, 17:41 CEST