Penneo
All Systems Operational

About This Site

Welcome to the Penneo service status page. Here you will be able to see the current status of our services and subscribe to updates to be the first to know if something is not working properly.


The public status of our Electronic ID providers can be seen here

Web Application ? Operational
90 days ago
100.0 % uptime
Today
Archive / Case file management portal ? Operational
Forms Portal ? Operational
Identity validation ? Operational
90 days ago
100.0 % uptime
Today
Login Components Operational
90 days ago
100.0 % uptime
Today
NemID - Denmark Operational
90 days ago
100.0 % uptime
Today
BankID - Sweden Operational
90 days ago
100.0 % uptime
Today
BankID - Norway Operational
90 days ago
100.0 % uptime
Today
ItsMe - Belgium Operational
90 days ago
100.0 % uptime
Today
Google Login Operational
90 days ago
100.0 % uptime
Today
Microsoft Login Operational
90 days ago
100.0 % uptime
Today
Classic Credentials Operational
90 days ago
100.0 % uptime
Today
Finnish Trust Network Operational
90 days ago
100.0 % uptime
Today
MitID - Denmark Operational
90 days ago
100.0 % uptime
Today
Signing Components ? Operational
90 days ago
99.92 % uptime
Today
NemID - Denmark ? Operational
90 days ago
99.93 % uptime
Today
BankID - Sweden Operational
90 days ago
99.93 % uptime
Today
BankID - Norway Operational
90 days ago
99.93 % uptime
Today
ItsMe - Belgium Operational
90 days ago
100.0 % uptime
Today
Touch Signatures Operational
90 days ago
100.0 % uptime
Today
Finnish Trust Network Operational
90 days ago
100.0 % uptime
Today
MitID - Denmark Operational
90 days ago
99.67 % uptime
Today
Service API Operational
90 days ago
99.97 % uptime
Today
Signing service API ? Operational
90 days ago
99.92 % uptime
Today
Forms service API ? Operational
90 days ago
100.0 % uptime
Today
Workflow service API ? Operational
90 days ago
100.0 % uptime
Today
Penneo KYC Operational
90 days ago
99.96 % uptime
Today
Backend API Operational
90 days ago
99.9 % uptime
Today
Reach Frontend Operational
90 days ago
100.0 % uptime
Today
Avo Frontend Operational
90 days ago
100.0 % uptime
Today
Penneo Sandbox ? Operational
90 days ago
100.0 % uptime
Today
Web portal - Sandbox Operational
90 days ago
100.0 % uptime
Today
Forms service frontend - Sandbox Operational
90 days ago
100.0 % uptime
Today
Signing service API - Sandbox Operational
90 days ago
100.0 % uptime
Today
Forms service API - Sandbox Operational
90 days ago
100.0 % uptime
Today
Workflow service API - Sandbox Operational
90 days ago
100.0 % uptime
Today
Amazon Web Services Operational
90 days ago
100.0 % uptime
Today
Secure document storage Operational
90 days ago
100.0 % uptime
Today
Compute cloud Operational
90 days ago
100.0 % uptime
Today
Database Operational
90 days ago
100.0 % uptime
Today
Networking service Operational
90 days ago
100.0 % uptime
Today
Sending emails Operational
90 days ago
100.0 % uptime
Today
Caching 1 Operational
90 days ago
100.0 % uptime
Today
Caching 2 Operational
90 days ago
100.0 % uptime
Today
Penneo Website ? Operational
AWS eks-eu-west-1 Operational
AWS cloudfront Operational
AWS cloudhsm-eu-west-1 Operational
AWS route53-eu-west-1 Operational
AWS organizations Operational
AWS kms-eu-west-1 Operational
AWS iam Operational
AWS elb-eu-west-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 1, 2023

No incidents reported today.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023
Resolved - This incident has been resolved.
Jan 25, 07:53 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 24, 16:16 CET
Update - We are still working on implementing a fix for the technical issue. As stated in the title, if affected, please have your admin reach out to Penneo support.

You do this by creating a request to support from this URL:

https://penneo.force.com/support/s/contactsupport?language=en_US

Jan 24, 13:26 CET
Identified - We have identified the technical issue and are working on a fix, contacting the affected customers directly.
Jan 24, 11:03 CET
Jan 24, 2023
Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.

Jan 18, 2023

No incidents reported.