All Systems Operational

About This Site

Welcome to the Penneo service status page. Here you will be able to see the current status of our services and subscribe to updates to be the first to know if something is not working properly.


The public status of our Identification service providers can be seen here


Uptime over the past 90 days. View historical uptime.
Penneo Sign Casefile and Document Management Operational
Desktop Application Operational
Casefile and document management Operational
Web forms Operational
Email notifications Operational
API and integration services Operational
Identification and Login Service Providers Operational
.beID - Belgium Operational
BankID - Norway Operational
BankID - Sweden Operational
Finnish Trust Network Operational
ID Verifier Operational
itsme® Operational
MitID Operational
MitID Erhverv Operational
Classic Credentials Operational
Microsoft Login Operational
Google Login Operational
Penneo Sign Signature Services Operational
Signers’ interface Operational
Penneo QES Operational
Penneo AdES Operational
Penneo SES Operational
itsme® QES Operational
Casefile finalisation Operational
Penneo Qualified Trust Services Operational
Qualified Electronic Signature Operational
Qualified Electronic Seal Operational
Qualified Electronic Time Stamp Operational
Penneo Collect Operational
Penneo Support Operational
Penneo Validator Operational
Penneo Sandbox Operational
API Operational
Client facing web interface for information collection Operational
Customer dashboard and client management Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance: Penneo Sign Unavailable (Oct 2 - Oct 4) Oct 2, 2026 19:00 - Oct 4, 2026 10:00 CEST

Planned Maintenance Window
Start: Friday, October 2, 2026, 19:00 CEST
End: Sunday, October 4, 2026, 10:00 CEST

Penneo Sign will undergo essential maintenance to ensure long-term stability and performance. During this 39-hour window, the platform will be completely unavailable.
Posted on Sep 28, 2026 - 14:09 CEST

Sep 30, 2026

No incidents reported today.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

Sandbox Environment: QES Signing & Document Finalisation Issues
Resolved - This incident has been resolved.
Sep 28, 11:02 CEST
Investigating - We are investigating an ongoing issue in the Sandbox environment impacting Penneo QES signing and document finalisation, active since Friday, September 25.

Impact: Signing attempts using Penneo QES are currently failing, and document finalisation is failing across all signature types.

Unaffected: Signing via AdES, itsme QES, and SES continues to function as expected.

Our team is actively working to resolve the issue and will provide updates as new information becomes available.
Sep 28, 10:00 CEST

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

Errors completing AdES via MitID, Swedish BankID, and FTN
Resolved - Between approximately 07:43 and 07:50 CEST this morning, attempts to complete Advanced Electronic Signatures using MitID, MitID Erhverv, Swedish BankID, or FTN may have failed. Affected signers will have seen an error message.
Sep 24, 07:43 CEST

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

Ongoing scheduled maintenance from BankID Norway
Completed - The scheduled maintenance has been completed.
Sep 21, 12:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 11:30 CEST
Scheduled - Scheduled maintenance by BankID Norway is currently in progress and is expected to last for approximately one hour ( between 11:00-12:00). We will provide updates as necessary.

During the maintenance window, BankID Norway’s authentication and signing services may be temporarily unavailable, and end users may experience minor disruptions.
Sep 21, 11:18 CEST

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

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