Penneo
All Systems Operational

About This Site

Welcome to the Penneo service status page. Here you will be able to see the current status of our services and subscribe to updates to be the first to know if something is not working properly.


The public status of our Electronic ID providers can be seen here

Uptime over the past 90 days. View historical uptime.
Web Application ? Operational
90 days ago
99.59 % uptime
Today
Archive / Case file management portal ? Operational
Forms Portal ? Operational
KYC validation ? Operational
90 days ago
99.59 % uptime
Today
Login Components Operational
90 days ago
99.88 % uptime
Today
NemID - Denmark Operational
90 days ago
99.88 % uptime
Today
BankID - Sweden Operational
90 days ago
99.88 % uptime
Today
BankID - Norway Operational
90 days ago
99.88 % uptime
Today
Google Login Operational
Microsoft Login Operational
Classic Credentials Operational
Signing Components ? Operational
90 days ago
99.76 % uptime
Today
NemID - Denmark ? Operational
90 days ago
99.85 % uptime
Today
BankID - Sweden Operational
90 days ago
99.85 % uptime
Today
BankID - Norway Operational
90 days ago
99.58 % uptime
Today
Touch Signatures Operational
Service API Operational
90 days ago
99.25 % uptime
Today
Signing service API ? Operational
90 days ago
97.76 % uptime
Today
Forms service API ? Operational
90 days ago
100.0 % uptime
Today
Workflow service API ? Operational
90 days ago
100.0 % uptime
Today
Penneo Sandbox ? Operational
90 days ago
100.0 % uptime
Today
Web portal - Sandbox Operational
90 days ago
100.0 % uptime
Today
Forms service frontend - Sandbox Operational
90 days ago
100.0 % uptime
Today
Signing service API - Sandbox Operational
90 days ago
100.0 % uptime
Today
Forms service API - Sandbox Operational
90 days ago
100.0 % uptime
Today
Workflow service API - Sandbox Operational
90 days ago
100.0 % uptime
Today
Amazon Web Services Operational
90 days ago
100.0 % uptime
Today
Secure document storage Operational
90 days ago
100.0 % uptime
Today
Compute cloud Operational
90 days ago
100.0 % uptime
Today
Database Operational
90 days ago
100.0 % uptime
Today
Networking service Operational
90 days ago
100.0 % uptime
Today
Sending emails Operational
90 days ago
100.0 % uptime
Today
Caching 1 Operational
90 days ago
100.0 % uptime
Today
Caching 2 Operational
90 days ago
100.0 % uptime
Today
Penneo Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
May 21, 2019

No incidents reported today.

May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019
Signing/Login with e-id not working
Resolved - This incident has been resolved.
May 13, 19:47 CEST
Monitoring - We been notified by Nets that everything is working again, and we have tested our system that seems to be working as it should.

We will monitor the situation for a while to make sure everything is running as it should.

Let us know if you experience any problems.
May 13, 10:13 CEST
Identified - The issue seems to be related to some problems that Nets are having. We have received the following message from Nets:
INFORMATION
The following NemID POCES service(s) are experiencing temporary instabilities:
Online services – service OCSP may experience instability.

We will update you when we know more.
May 13, 08:22 CEST
Investigating - We are investigating an issue regarding signing and logging in with e-id.
May 13, 07:40 CEST
Internal infrastructure changes
Completed - The scheduled maintenance has been completed.
May 13, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 07:01 CEST
Scheduled - We are gonna be making some minor changes to the system during the morning. This might result in some periodic performance issues.
May 10, 16:38 CEST
May 12, 2019

No incidents reported.

May 11, 2019
Penneo unavailable
Resolved - This incident has been resolved.
May 11, 00:17 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
May 10, 16:39 CEST
Investigating - We are looking into a issue at the moment. It is not possible to access the archive or the signing pages.

Updates will be posted here as soon as we know more.
May 10, 15:10 CEST
May 9, 2019

No incidents reported.

May 8, 2019

No incidents reported.

May 7, 2019

No incidents reported.

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