Resolved -
This incident has been resolved.
Sep 20, 09:26 CEST
Monitoring -
A fix has been implemented and we are monitoring the results.
Sep 19, 13:25 CEST
Update -
We are continuing to work on a fix for this issue.
Sep 18, 12:26 CEST
Identified -
We've identified an issue where, in certain instances, documents are quarantined, preventing the case file from finalizing. Our investigations show that this problem stems from a 3rd-party provider. We are actively in communication with them to resolve the matter as swiftly as possible.
Sep 14, 15:49 CEST