Penneo
All Systems Operational

About This Site

Welcome to the Penneo service status page. Here you will be able to see the current status of our services and subscribe to updates to be the first to know if something is not working properly.


The public status of our Electronic ID providers can be seen here

Uptime over the past 90 days. View historical uptime.
Web Application ? Operational
90 days ago
100.0 % uptime
Today
Archive / Case file management portal ? Operational
Forms Portal ? Operational
Identity validation ? Operational
90 days ago
100.0 % uptime
Today
Login Components Operational
90 days ago
100.0 % uptime
Today
NemID - Denmark Operational
90 days ago
100.0 % uptime
Today
BankID - Sweden Operational
90 days ago
100.0 % uptime
Today
BankID - Norway Operational
90 days ago
100.0 % uptime
Today
ItsMe - Belgium Operational
90 days ago
100.0 % uptime
Today
Google Login Operational
90 days ago
100.0 % uptime
Today
Microsoft Login Operational
90 days ago
100.0 % uptime
Today
Classic Credentials Operational
90 days ago
100.0 % uptime
Today
Finnish Trust Network Operational
90 days ago
100.0 % uptime
Today
MitID - Denmark Operational
90 days ago
100.0 % uptime
Today
Signing Components ? Operational
90 days ago
99.64 % uptime
Today
NemID - Denmark ? Operational
90 days ago
99.63 % uptime
Today
BankID - Sweden Operational
90 days ago
99.63 % uptime
Today
BankID - Norway Operational
90 days ago
99.63 % uptime
Today
ItsMe - Belgium Operational
90 days ago
99.63 % uptime
Today
Touch Signatures Operational
90 days ago
99.67 % uptime
Today
Finnish Trust Network Operational
90 days ago
99.63 % uptime
Today
MitID - Denmark Operational
90 days ago
99.63 % uptime
Today
Service API Operational
90 days ago
100.0 % uptime
Today
Signing service API ? Operational
90 days ago
100.0 % uptime
Today
Forms service API ? Operational
90 days ago
100.0 % uptime
Today
Workflow service API ? Operational
90 days ago
100.0 % uptime
Today
Penneo KYC Operational
90 days ago
99.99 % uptime
Today
Backend API Operational
90 days ago
99.99 % uptime
Today
Reach Frontend Operational
90 days ago
100.0 % uptime
Today
Avo Frontend Operational
90 days ago
100.0 % uptime
Today
Penneo Sandbox ? Operational
90 days ago
100.0 % uptime
Today
Web portal - Sandbox Operational
90 days ago
100.0 % uptime
Today
Forms service frontend - Sandbox Operational
90 days ago
100.0 % uptime
Today
Signing service API - Sandbox Operational
90 days ago
100.0 % uptime
Today
Forms service API - Sandbox Operational
90 days ago
100.0 % uptime
Today
Workflow service API - Sandbox Operational
90 days ago
100.0 % uptime
Today
Amazon Web Services Operational
90 days ago
100.0 % uptime
Today
Secure document storage Operational
90 days ago
100.0 % uptime
Today
Compute cloud Operational
90 days ago
100.0 % uptime
Today
Database Operational
90 days ago
100.0 % uptime
Today
Networking service Operational
90 days ago
100.0 % uptime
Today
Sending emails Operational
90 days ago
100.0 % uptime
Today
Caching 1 Operational
90 days ago
100.0 % uptime
Today
Caching 2 Operational
90 days ago
100.0 % uptime
Today
Penneo Website ? Operational
AWS eks-eu-west-1 Operational
AWS cloudfront Operational
AWS cloudhsm-eu-west-1 Operational
AWS route53-eu-west-1 Operational
AWS organizations Operational
AWS kms-eu-west-1 Operational
AWS iam Operational
AWS elb-eu-west-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 4, 2022

No incidents reported today.

Oct 3, 2022

No incidents reported.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022
Reminders and Completion emails are not being created for some customers
Resolved - This incident has been resolved.
Sep 28, 17:00 CEST
Update - We are still monitoring the effects of the implemented fix.
Sep 28, 15:00 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 28, 12:39 CEST
Identified - The issue has been identified and a fix is being implemented.
Sep 28, 06:40 CEST
Update - We are continuing to investigate this issue.
Sep 27, 15:57 CEST
Investigating - We are currently investigating an issue with reminders are not being delivered to all recipients.
Sep 27, 15:46 CEST
Sep 27, 2022
Sep 26, 2022
Some users might experience issues signing and logging in with Norwegian BankID
Resolved - This incident has been resolved.
Sep 26, 14:59 CEST
Identified - This is an issue with BankID, they are currently working on fixing this issue. You can follow the status on BankID's page: https://www.bankid.no/status/
Sep 26, 10:11 CEST
Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022
SIGN - Case files are not finalizing and moved to Quarantine
Resolved - This incident has been resolved.
Sep 22, 12:30 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 22, 10:28 CEST
Identified - The issue has been identified and a fix is being implemented.
Sep 22, 09:49 CEST
Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.

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