Penneo
All Systems Operational

About This Site

Welcome to the Penneo service status page. Here you will be able to see the current status of our services and subscribe to updates to be the first to know if something is not working properly.


The public status of our Electronic ID providers can be seen here

Web Application
Operational
90 days ago
100.0 % uptime
Today
Archive / Case file management portal
Operational
Forms Portal
Operational
Identity validation
Operational
90 days ago
100.0 % uptime
Today
Login Components Operational
90 days ago
99.99 % uptime
Today
NemID - Denmark Operational
90 days ago
99.97 % uptime
Today
BankID - Sweden Operational
90 days ago
100.0 % uptime
Today
BankID - Norway Operational
90 days ago
100.0 % uptime
Today
ItsMe - Belgium Operational
90 days ago
100.0 % uptime
Today
Google Login Operational
90 days ago
100.0 % uptime
Today
Microsoft Login Operational
90 days ago
100.0 % uptime
Today
Classic Credentials Operational
90 days ago
100.0 % uptime
Today
Finnish Trust Network Operational
90 days ago
100.0 % uptime
Today
MitID - Denmark Operational
90 days ago
100.0 % uptime
Today
Signing Components
Operational
90 days ago
100.0 % uptime
Today
NemID - Denmark
Operational
90 days ago
100.0 % uptime
Today
BankID - Sweden Operational
90 days ago
100.0 % uptime
Today
BankID - Norway Operational
90 days ago
100.0 % uptime
Today
ItsMe - Belgium Operational
90 days ago
100.0 % uptime
Today
Touch Signatures Operational
90 days ago
100.0 % uptime
Today
Finnish Trust Network Operational
90 days ago
100.0 % uptime
Today
MitID - Denmark Operational
90 days ago
100.0 % uptime
Today
Service API Operational
90 days ago
100.0 % uptime
Today
Signing service API
Operational
90 days ago
100.0 % uptime
Today
Forms service API
Operational
90 days ago
100.0 % uptime
Today
Workflow service API
Operational
90 days ago
100.0 % uptime
Today
Penneo KYC Operational
90 days ago
99.96 % uptime
Today
Backend API Operational
90 days ago
100.0 % uptime
Today
Reach Frontend Operational
90 days ago
100.0 % uptime
Today
Avo Frontend Operational
90 days ago
99.9 % uptime
Today
Penneo Sandbox
Operational
90 days ago
96.87 % uptime
Today
Web portal - Sandbox Operational
90 days ago
100.0 % uptime
Today
Forms service frontend - Sandbox Operational
90 days ago
100.0 % uptime
Today
Signing service API - Sandbox Operational
90 days ago
100.0 % uptime
Today
Forms service API - Sandbox Operational
90 days ago
100.0 % uptime
Today
Workflow service API - Sandbox Operational
90 days ago
84.37 % uptime
Today
Amazon Web Services Operational
90 days ago
100.0 % uptime
Today
Secure document storage Operational
90 days ago
100.0 % uptime
Today
Compute cloud Operational
90 days ago
100.0 % uptime
Today
Database Operational
90 days ago
100.0 % uptime
Today
Networking service Operational
90 days ago
100.0 % uptime
Today
Sending emails Operational
90 days ago
100.0 % uptime
Today
Caching 1 Operational
90 days ago
100.0 % uptime
Today
Caching 2 Operational
90 days ago
100.0 % uptime
Today
Penneo Website
Operational
AWS eks-eu-west-1 Operational
AWS cloudfront Operational
AWS cloudhsm-eu-west-1 Operational
AWS route53-eu-west-1 Operational
AWS organizations Operational
AWS kms-eu-west-1 Operational
AWS iam Operational
AWS elb-eu-west-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 4, 2023

No incidents reported today.

Oct 3, 2023

No incidents reported.

Oct 2, 2023

No incidents reported.

Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023
Resolved - This incident has been resolved.
Sep 20, 09:26 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 19, 13:25 CEST
Update - We are continuing to work on a fix for this issue.
Sep 18, 12:26 CEST
Identified - We've identified an issue where, in certain instances, documents are quarantined, preventing the case file from finalizing. Our investigations show that this problem stems from a 3rd-party provider. We are actively in communication with them to resolve the matter as swiftly as possible.
Sep 14, 15:49 CEST