In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 2026 - 19:00 CET
Scheduled - Penneo Sign will undergo a planned 39-hour maintenance period to ensure the long-term stability and performance of our platform. During this window, all functionalities will be completely offline.

System Access: All Penneo users will not be able to log in, access the product, or send new case files.

Impact on Signers: Active signing links will temporarily not work. Any signer who clicks a request during the maintenance window will be redirected to a dedicated information page explaining the downtime.

Post-Maintenance: Once the system is back online, all pending signing requests will remain valid and become fully accessible again. No additional action will be required from you or your signers.

We appreciate your understanding as we complete this essential infrastructure work. Please reach out to our support team if you have any questions ahead of the scheduled downtime.

Oct 30, 2026 19:00 - Nov 1, 2026 10:00 CET

About This Site

Welcome to the Penneo service status page. Here you will be able to see the current status of our services and subscribe to updates to be the first to know if something is not working properly.


The public status of our Identification service providers can be seen here


Penneo Sign Casefile and Document Management Under Maintenance
Desktop Application Under Maintenance
Casefile and document management Under Maintenance
Web forms Under Maintenance
Email notifications Under Maintenance
API and integration services Under Maintenance
Identification and Login Service Providers Under Maintenance
.beID - Belgium Operational
AusweisApp Operational
BankID - Norway Operational
BankID - Sweden Operational
Finnish Trust Network Operational
ID Verifier Operational
itsme® Operational
MitID Operational
MitID Erhverv Operational
Classic Credentials Under Maintenance
Microsoft Login Operational
Google Login Operational
Penneo Sign Signature Services Under Maintenance
Signers’ interface Under Maintenance
Penneo QES Under Maintenance
Penneo AdES Under Maintenance
Penneo SES Under Maintenance
itsme® QES Under Maintenance
Casefile finalisation Under Maintenance
Penneo Qualified Trust Services Under Maintenance
Qualified Electronic Signature Under Maintenance
Qualified Electronic Seal Under Maintenance
Qualified Electronic Time Stamp Under Maintenance
Penneo Collect Under Maintenance
Penneo Support Under Maintenance
Penneo Validator Under Maintenance
Penneo Sandbox Under Maintenance
API Under Maintenance
Client facing web interface for information collection Under Maintenance
Customer dashboard and client management Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 31, 2026

No incidents reported today.

Oct 30, 2026

Unresolved incident: Planned maintenance: Penneo Sign unavailable (October 30, 19:00 CET – November 1, 10:00 CET).

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

Completed - The scheduled maintenance has been completed.
Oct 21, 21:50 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 19:50 CEST
Scheduled - Due to the recent vulnerability discovered in PHP we have decided, like many others, to take our product offline.

We are currently testing the patch that has been rolled out. We keep monitoring the situation close and will update you as soon as we know something.

This is a matter of protecting your data.

Oct 21, 19:46 CEST
Completed - The scheduled maintenance has been completed.
Oct 21, 01:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 23:30 CEST
Scheduled - Our partner has informed us that OpenID Connect will undergo scheduled maintenance. A brief downtime of up to 5 minutes is expected during the maintenance window.

Expected Impact:
For Penneo users, this scheduled maintenance will temporarily affect:

BankID Authentication (including BankID with Password (High) and BankID with Biometrics).

Oct 20, 15:08 CEST

Oct 20, 2026

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.