Penneo Sign will undergo a planned 39-hour maintenance period to ensure the long-term stability and performance of our platform. During this window, all functionalities will be completely offline.
System Access: All Penneo users will not be able to log in, access the product, or send new case files.
Impact on Signers: Active signing links will temporarily not work. Any signer who clicks a request during the maintenance window will be redirected to a dedicated information page explaining the downtime.
Post-Maintenance: Once the system is back online, all pending signing requests will remain valid and become fully accessible again. No additional action will be required from you or your signers.
We appreciate your understanding as we complete this essential infrastructure work. Please reach out to our support team if you have any questions ahead of the scheduled downtime.
Posted Oct 02, 2026 - 14:07 CEST
This scheduled maintenance affects: Penneo Qualified Trust Services (Qualified Electronic Signature, Qualified Electronic Seal, Qualified Electronic Time Stamp), Penneo Sign Casefile and Document Management (Desktop Application, Casefile and document management, Web forms, Email notifications, API and integration services), Penneo Sign Signature Services (Signers’ interface, Penneo QES, Penneo AdES, Penneo SES, itsme® QES, Casefile finalisation), Penneo Collect, Penneo Support, Penneo Validator, Penneo Sandbox, API, Client facing web interface for information collection, Customer dashboard and client management, and Identification and Login Service Providers (Classic Credentials).