SIGN: Scheduled delivery for case files is currently unavailable.

Incident Report for Penneo AS

Resolved

This incident has been resolved.

Posted Feb 27, 2025 - 13:41 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 27, 2025 - 12:04 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 27, 2025 - 11:21 CET

Investigating

Users may experience that case files configured with "scheduled delivery" are not sent on the set date and remain in draft mode.

We are currently investigating the issue.

Posted Feb 27, 2025 - 10:53 CET

This incident affected: Web Application (Archive / Case file management portal).