Penneo AS Status - Casefiles created between 10:07

Casefiles created between 10:07 - 11:18 cannot be signed

Incident Report for Penneo AS

Resolved

Casefiles created between 10:07 - 11:18 cannot be signed. We have identified an issue with the documents added to the casefiles and signers will not be able to complete the process of signing their documents.

We advise all our customers to create a new casefiles, if they have casefiles affected by this incident.

We apologize for the inconvenience

Posted Nov 29, 2023 - 11:07 CET

This incident affected: Web Application (Archive / Case file management portal) and Service API (Signing service API).