Casefiles created between 10:07 - 11:18 cannot be signed
Incident Report for Penneo A/S
Resolved
Casefiles created between 10:07 - 11:18 cannot be signed. We have identified an issue with the documents added to the casefiles and signers will not be able to complete the process of signing their documents.

We advise all our customers to create a new casefiles, if they have casefiles affected by this incident.

We apologize for the inconvenience
Posted Nov 29, 2023 - 11:07 CET
This incident affected: Web Application (Archive / Case file management portal) and Service API (Signing service API).