Forms

Incident Report for Penneo AS

Resolved

This incident has been resolved.

Posted Apr 16, 2020 - 16:07 CEST

Monitoring

We have implemented a fix. But we are gonna keep monitoring the system for a little while.

Posted Apr 16, 2020 - 12:44 CEST

Identified

We have identified the problem and are implementing a fix.

The service should be up and running again shortly.

Posted Apr 16, 2020 - 11:42 CEST

Investigating

We are currently experiencing issues with our Forms. Users are experiencing that 404 errors when accessing a form to fill out.

Penneo users that create forms are experiencing that their list with their templates is gone. They have not been deleted. They are just not being shown.

There seems to be periodic problems. So the issues are not there all the time.

Posted Apr 16, 2020 - 11:19 CEST

This incident affected: Service API (Forms service API) and Web Application (Forms Portal).