High latency

Incident Report for Penneo A/S

Resolved

This incident has been resolved.

Posted May 29, 2019 - 16:23 CEST

Monitoring

We just had a period of high latency making Penneo really slow.
The problem have been fixed but we are monitoring the situation.

Apologies for any inconvenience this caused.

Posted May 29, 2019 - 12:09 CEST

This incident affected: Web Application (Archive / Case file management portal, Forms Portal), Service API (Signing service API, Forms service API, Workflow service API), Signing Components (NemID - Denmark, BankID - Sweden, BankID - Norway, Touch Signatures), and Login Components (NemID - Denmark, BankID - Sweden, BankID - Norway, Google Login, Microsoft Login, Classic Credentials).