Signing service down
Incident Report for Penneo ApS
Resolved
This incident has been resolved.
Posted Mar 02, 2019 - 14:40 CET
Monitoring
The service is operational again and we are monitoring the results.
Posted Mar 01, 2019 - 21:04 CET
Update
We have narrowed the problem down to being a issue between us and BankID Norway.
We are currently in dialogue with them to fix the problem.
Posted Mar 01, 2019 - 15:17 CET
Update
We are continuing to work on a fix for this issue.
Posted Mar 01, 2019 - 15:14 CET
Update
We are continuing to work on a fix for this issue.
Posted Mar 01, 2019 - 15:13 CET
Identified
We have identified the problem, but are still working on a complete fix.

Danish NemID and Swedish BankID are working again. But we are still having issues with Norwegian BankID.

We will update here as soon as we know more
Posted Mar 01, 2019 - 14:36 CET
Investigating
We are currently looking in to a issue regarding signing documents and logging in to Penneo with your e-id.

We apologize for the inconvenience. And will be up and running as soon as possible.
Posted Mar 01, 2019 - 14:20 CET
This incident affected: Service API (Signing service API) and Signing Components (BankID - Norway).