Signing not possible

Incident Report for Penneo ApS

Resolved

This incident has been resolved.

Posted about 1 month ago. Aug 21, 2019 - 10:53 CEST

Monitoring

The have been fixed and we will monitor the system to make sure everything is ok.

Posted about 1 month ago. Aug 21, 2019 - 09:02 CEST

Identified

We have identified the problem and are working on a fix.

Posted about 1 month ago. Aug 21, 2019 - 08:43 CEST

Update

We are still investigating. The issue seems to only be affecting some users.

Posted about 1 month ago. Aug 21, 2019 - 08:13 CEST

Investigating

We are currently investigating an issue signing documents in Penneo at the moment.

Posted about 1 month ago. Aug 21, 2019 - 07:52 CEST

This incident affected: Signing Components (NemID - Denmark, BankID - Sweden, BankID - Norway, Touch Signatures).