KYC validation down

Incident Report for Penneo ApS

Resolved

This incident has been resolved.

Posted 3 months ago. Apr 11, 2019 - 13:06 CEST

Monitoring

We are back online. Thank you for your patience!

Posted 3 months ago. Apr 10, 2019 - 21:02 CEST

Identified

We have rolled back the changes and tuning the release. We'll be back shortly.

Posted 3 months ago. Apr 10, 2019 - 19:44 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted 3 months ago. Apr 10, 2019 - 19:35 CEST

Update

We are continuing to work on a fix for this issue.

Posted 3 months ago. Apr 09, 2019 - 19:23 CEST

Identified

The KYC validation service is not working at the moment. When going to validation the NemID widget is not loading.

Posted 3 months ago. Apr 09, 2019 - 19:23 CEST

This incident affected: Web Application (KYC validation).