Resolved: Service disruption affecting AdES signatures and PDF uploads

Incident Report for Penneo AS

Resolved

Between 1:45 PM and 1:52 PM [CET], Penneo experienced a temporary service disruption affecting PDF uploads and AdES signatures (MitID, Swedish BankID, and FTN).

Document finalisation was also temporarily delayed during this window; all queued transactions completed processing via automatic retry by 1:54 PM [CET].

The root cause has been addressed, and all services are operating normally.

Posted Nov 09, 2026 - 13:30 CET