BankID NO

Incident Report for Penneo AS

Resolved

This incident has been resolved.
Posted Oct 07, 2019 - 07:52 CEST

Monitoring

We have released a fix and are monitoring the situation.

If you are still experiencing problems please let us know at support@penneo.com.
Posted Oct 03, 2019 - 16:14 CEST

Update

We have found the problem and are working on the fix. At the moment we are testing everything out to make sure we do not break anything else.

Our current expected time frame for a complete fix is tomorrow and no later than early next week.
Posted Oct 03, 2019 - 11:18 CEST

Identified

We have found the problem and are working on a fix for it.
Posted Oct 01, 2019 - 13:34 CEST

Investigating

We are currently seeing that some users with BankID NO have problems signing or logging in to Penneo. This is affecting about 5-10% of BankID users. This means that some users cant sign or log in at the moment with BankID NO.

Updates will be posted here as we know more.
Posted Sep 26, 2019 - 08:18 CEST
This incident affected: Signing Components (BankID - Norway) and Login Components (BankID - Norway).