Error code -1 when accessing casefiles in the Penneo archive

Incident Report for Penneo AS

Resolved

This incident has been resolved.

Posted Jan 03, 2019 - 13:47 CET

Investigating

We are currently looking in to an issue where you get the following error when accessing a casefile i the Penneo archive: "An error occurred when getting the casefile. (fejlkode: -1)".

Nothing else is affected. You can still sign documents and send out new casefiles. It is also possible to update the casefile.

Posted Jan 03, 2019 - 09:56 CET

This incident affected: Web Application (Archive / Case file management portal).