Error in Internet explorer.

Incident Report for Penneo AS

Resolved

This incident has been resolved.

Posted Sep 16, 2019 - 11:54 CEST

Monitoring

We have found the problem and released a fix.

We apologize for the inconvenience this caused.

Posted Sep 16, 2019 - 09:17 CEST

Update

The problem seems to also be affecting case file creation in Internet Explorer. When moving on to preview the system gives you an error.

Posted Sep 16, 2019 - 08:26 CEST

Investigating

We are looking in to a issue where signers have problems in Internet explorer. Neither documents or the e-id widgets are loading.

Posted Sep 16, 2019 - 08:05 CEST

This incident affected: Service API (Signing service API, Workflow service API) and Signing Components (BankID - Sweden, BankID - Norway, Touch Signatures).