Issues with BankID Norway Authentication

Incident Report for Penneo AS

Resolved

Incident Overview:
Customers and end users using BankID Norway may have experienced errors or failures when attempting to authenticate or sign documents. Authentication using code devices (kodebrikke) was not affected and functioned normally throughout the incident.

Oct 12, 2026 – 15:29 CEST | Resolved
Oct 12, 2026 – 15:28 CEST | Update | The upstream provider reported ongoing progress on applying and confirming the fix for the authentication issue.
Oct 12, 2026 – 13:26 CEST | Update | Upstream technical teams continued work on resolving the BankID Norway authentication issue.
Oct 12, 2026 – 13:09 CEST | Identified

Posted Oct 12, 2026 - 13:00 CEST