Issues with finalizing casefiles in SIGN.

Incident Report for Penneo A/S

Resolved

This incident has been resolved.

Posted Aug 29, 2024 - 12:32 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 29, 2024 - 10:42 CEST

Investigating

We are experiencing issues with finalizing casefiles due to a third-party provider. Users may experience a delay in processing signed documents. The issue is currently being investigated.

Posted Aug 29, 2024 - 10:38 CEST

This incident affected: Web Application (Archive / Case file management portal).