Penneo SIGN & KYC: Login & Signing Issues

Incident Report for Penneo AS

Resolved

This incident has been resolved.

Posted Jul 13, 2025 - 20:56 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 13, 2025 - 15:51 CEST

Investigating

We are currently investigating this issue.

Posted Jul 13, 2025 - 15:09 CEST

This incident affected: Service API (Signing service API), Penneo KYC (Backend API), and Login Components (BankID - Sweden, BankID - Norway, ItsMe - Belgium, Google Login, Microsoft Login, Classic Credentials, Finnish Trust Network, MitID - Denmark, .beID - Belgium).