Penneo SIGN: Loading page issue when signing with electronic BankID

Incident Report for Penneo AS

Resolved

This incident has been resolved.
Posted Dec 17, 2024 - 11:14 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 17, 2024 - 10:25 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 17, 2024 - 09:49 CET

Investigating

Signers may experience issues when signing a document using an electronic BankID. The issue involves a loading screen.

We are currently investigating the issue.
Posted Dec 17, 2024 - 09:41 CET
This incident affected: Signing Components (BankID - Sweden, BankID - Norway, MitID - Denmark).