Penneo not responding.

Incident Report for Penneo A/S

Resolved

This incident has been resolved.

Posted Sep 19, 2019 - 10:42 CEST

Monitoring

Everything is running smoothly again. We will monitor the system for a while to make sure everything is ok.

We apologize for the short outage

Posted Sep 19, 2019 - 09:51 CEST

Identified

We are currently restarting our services to fix the problem. We expect to up and running in about 5 minutes.

Posted Sep 19, 2019 - 09:40 CEST

Investigating

We are looking in to an issue where Penneo is not responding. This affects logging in to the archive, sending documents and signing documents.

Posted Sep 19, 2019 - 09:38 CEST

This incident affected: Web Application (Archive / Case file management portal, Forms Portal, Identity validation) and Service API (Signing service API, Forms service API, Workflow service API).