A fix has been implemented and we are monitoring the results.
Posted Oct 21, 2020 - 14:08 CEST
Investigating
We are currently experiencing high latency and load times in Penneo that can result in 504 errors. We are working on fixing the issue.
Posted Oct 21, 2020 - 13:50 CEST
Update
We are continuing to monitor for any further issues.
Posted Oct 21, 2020 - 13:45 CEST
Update
The system have been stabilized and is back to normal. we will keep monitoring to make sure there are no more problems.
Posted Oct 21, 2020 - 12:03 CEST
Monitoring
We are currently seeing some latency in Penneo. At the same time there might be a delay on finalizing case files.
Posted Oct 21, 2020 - 11:53 CEST
This incident affected: Web Application (Archive / Case file management portal, Forms Portal, Identity validation) and Service API (Signing service API, Forms service API, Workflow service API).