Signing/Login with e-id not working

Incident Report for Penneo A/S

Resolved

This incident has been resolved.

Posted May 13, 2019 - 19:47 CEST

Monitoring

We been notified by Nets that everything is working again, and we have tested our system that seems to be working as it should.

We will monitor the situation for a while to make sure everything is running as it should.

Let us know if you experience any problems.

Posted May 13, 2019 - 10:13 CEST

Identified

The issue seems to be related to some problems that Nets are having. We have received the following message from Nets:
INFORMATION
The following NemID POCES service(s) are experiencing temporary instabilities:
Online services – service OCSP may experience instability.

We will update you when we know more.

Posted May 13, 2019 - 08:22 CEST

Investigating

We are investigating an issue regarding signing and logging in with e-id.

Posted May 13, 2019 - 07:40 CEST

This incident affected: Signing Components (NemID - Denmark, BankID - Sweden, BankID - Norway) and Login Components (NemID - Denmark, BankID - Sweden, BankID - Norway).