Document preview in Internet Explorer

Incident Report for Penneo A/S

Resolved

We rolled back our update so now you can see the old view of the documents and you can click on the buttons.

We apologize for the inconvenience.

Posted Jan 04, 2019 - 10:59 CET

Identified

We have unfortunately introduced a new bug when we fixed the preview issue earlier today. When you preview the documents in the signing flow in Internet Explorer you might not be able to see the buttons to select e-id. To get around the problem you can click on "Can't see the document? Click here" or in danish "Kan du ikke se dokumentet? Klik here". This will give you the "old" preview of the documents where you can now select the correct e-id.

We apologize for the inconvenience.

Posted Jan 03, 2019 - 15:23 CET

This incident affected: Service API (Signing service API).