NemID validation issue

Incident Report for Penneo A/S

Resolved

Hi Penneo user,

NemID have found the problem and fixed it.

If you are having any issues please let us know at support@penneo.com.

Posted Nov 21, 2018 - 09:51 CET

Identified

Good morning Penneo user.

We are currently experiencing problems validating signers with NemID in Penneo.
This means that if a casefile is set up with CPR validation it will give you an error saying you are not the correct person.

The problem is at Nets that are currently looking in to the problem. When we are up and running again we will update you here.

We apologize for the inconvenience.

Posted Nov 21, 2018 - 08:56 CET

This incident affected: Service API (Signing service API) and Signing Components (NemID - Denmark).